Privacy policy

QUADMULA operates this store on the Shopify platform. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

Information We Collect

• Contact: Name, shipping/billing address, email, phone
• Payment: Card details (processed securely — we never store full card numbers)
• Account: Username, password (hashed), preferences
• Transaction: Order history, cart, wishlist, viewed items
• Device & Usage: IP, browser, pages visited, time spent

How We Collect It

• Directly from you (account creation, checkout, support)
• Automatically via cookies & analytics
• From Shopify and trusted partners (payment & shipping providers)

How We Use Your Information

• Fulfill & ship orders
• Send order updates & tracking
• Provide customer support
• Send occasional marketing emails (you can unsubscribe anytime)
• Improve site experience & prevent fraud
• Comply with legal obligations

Who We Share With

• Shopify (platform provider)
• Payment processors & shipping carriers (DHL, Chunghwa Post, etc.)
• Marketing tools only if you’ve opted in
• Legal authorities when required

Shopify Relationship

Our store is hosted on Shopify. They provide the e-commerce platform and process certain data on our behalf. See Shopify’s Privacy Policy here: shopify.com/legal/privacy

Your Rights (GDPR, CCPA, etc.)

Depending on your location, you may request to access, correct, or delete your data, or opt out of marketing. Simply email us — we usually reply the same day.

International Data Transfers

Your data may be processed in Taiwan, the United States, Canada, or other countries where we or our partners operate.

Changes to This Policy

We may update this policy periodically. The latest version is always posted here.

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